Job Detail

Three (3) Help Desk Specialist – Level 3 for Canadian Energy Regulator

Three (3) Help Desk Specialist - Level 3 for CER

MDOS Consulting
Remote/Calgary AB
Category : Management Consulting Salary : Experience(s) : 10 Year

Overview

We are looking for Three (3) Help Desk Specialist - Level 3 for Canadian Energy Regulator with a Security Clearance Level of Reliability.

About MDOS Consulting

We are looking for Three (3) Help Desk Specialist – Level 3 for Canadian Energy Regulator with a Security Clearance Level of Reliability.

1.Minimum ten (10) years’ experience working as a Help Desk Specialist in an IT Service Desk environment, providing IT-related first line support to a minimum of 100 users

2.Minimum ten (10) years’ experience as a Help Desk Specialist working with Active Directory in a Win7 or Win10/Windows Server 2016 or higher environment

3.Minimum ten (10) years’ experience working as Help Desk Specialist using at least one of the industry standard Information Technology Services Management (ITSM) Tools (Ivanti, Service Now or Cherwell.

4.Minimum ten (10) years’ experience as a Help Desk Specialist providing remote desktop or laptop assistance

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Address:

  • remotely from a mutually agreed location or at the Canadian Energy Regulator’s Office, Centre 10, 517 Tenth Ave. SW in Calgary, Alberta