Job Detail

Five (5) Help Desk Specialist – Level 1 for the Department of National Defence

Five (5) Help Desk Specialist - Level 1 for DND

MDOS Consulting
NCR
Contract
Category : Management Consulting Salary : Experience(s) : 3 Year

Overview

We are looking for Five (5) Help Desk Specialist - Level 1 for the Department of National Defence with a Security Clearance Level of Secret and Bilingual.

About MDOS Consulting

We are looking for Five (5) Help Desk Specialist – Level 1 for the Department of National Defence with a Security Clearance Level of Secret and Bilingual.

1.Minimum three (3) years experience working as a Help Desk Specialist in an IT Service Desk environment, providing IT-related first line support to a minimum of 100 users.

2.Minimum three (3) years experience as a Help Desk Specialist working with Active Directory in a Windows Servers 2003 or 2008 R 1 / 2 or Win7 or Win10 environment.

3.Minimum Three (3) years experience working as Help Desk Specialist using at least one of the industry standard Information Technology Services Management (ITSM) Tools (www.itsmportal.com/tools).

4.Minimum three (3) years experience as a Help Desk Specialist providing remote desktop or laptop assistance.

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